Additional Info

Websitehttps://www.pindrop.com/
Company size (employees)155

Overview

As physical security and cybersecurity receive more attention, attackers are moving to the telephone to commit their crime. As a result, phone fraud, identity theft, and social engineering has created an epidemic that measures over $20 billion annually in the US alone.

Pindrop’s mission is to restore trust in the phone channel by mitigating phone fraud. Pindrop’s Fraud Detection System is designed to analyze all aspects of the call to detect indicators of fraud. We are able to identify tactics such as Caller ID spoofing, voice distortion and autodialers. We track reputation including high volume callers, association with fraud rings, and past fraud. And we track callers, both good and bad, across the globe.

At the core of Pindrop’s technology the company offers the following:

● Phoneprinting which is able to determine the location of the caller and the type of device being used to originate the call (VoIP, Cell, Land) – even the network type for VoIP calls (Skype, etc.) with over 90% accuracy. While this information alone is enough to determine fraud, Pindrop also matched the fingerprint to our database of fraud rings and repeat fraudsters.
● Voice biometrics are used to track unique individuals for both blacklisting and whitelisting purposes.
● Reputation provides real-time updates on the behavior of the phone number and the caller, including call volume, past fraud or suspicious activity, complaints and association with risky networks, devices, callers and locales. This data is gathered from our consortium of customers and partners as well as tracking of robodialers and automated calling systems.

How we are different

● Tackling IoT: Voice-enabled devices are creating new opportunities for identity theft and fraud. Pindrop's patented phoneprinting technology addresses this security gap by providing a solution that analyzes voice interactions to authenticate customers and detect identity theft leading to fraud.
● Bringing added security across industries: Pindrop is saving global banks billions in fraud and reducing their overall costs. Pindrop has been selected by the world’s largest banks, insurers, brokerages and retailers, detecting over 80% of fraud, even for attackers never seen before.
● Bringing back efficiency: Pindrop reduces fraud losses and authentication expenses for some of the largest call centers in the world. Our solutions are allowing our customers to reduce call time and improve the customer experience.