How we are different

To secure customers with best-of-breed security solutions, Trellix serves as Customer Zero. The Customer Zero Program is focused on helping and serving CISOs worldwide and across industries by testing new technology or service offerings first. Trellix’s CISO and team are “Customer Zero” for the research and development (R&D) teams at Trellix, who continuously look for requests and feedback from CISOs worldwide to build out their roadmaps and requirements. The number one focus of the program is to create valuable cybersecurity products, services, and research reports for the market. Based on this program, Trellix Wise launched this year, harnessing the power of artificial intelligence for good. Trellix Wise, extending across the Trellix Platform, accelerates the time to detect, investigate, and respond to cyber threats, stopping threats earlier in the attack cycle to help minimize the impact of a breach. With autonomous investigations, GenAI codifies a decade of investigation techniques used by elite incident responders to upskill analysts instantly. Guided remediation provides an in-depth incident debrief with comprehensive action steps for remediation and future avoidance.

Working towards a safer future, the Trellix Advanced Research Center collaborates with global law enforcement in efforts to infiltrate and take down known cybercriminals. Recently, they supported global law enforcement in Operation Morpheus: the takedown of Cobalt Strike infrastructure (July 3). The Trellix team provided threat intelligence and research necessary to complete the operation successfully and significantly weaken a tool widely favored by cybercriminals.

Enabling customers to get maximum ROI, Trellix Thrive launched this year. This suite of customer success packages combines support, education, and professional services, empowering customers with the resources, expertise, best practices, and threat intelligence to pursue long-term strategic goals and accelerate maturity journeys. Trellix enabled the entire catalog for credit-based consumption, providing customers the flexibility to pivot consumption as business needs evolve.