Open Systems SASE Experience

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Additional Info

CompanyOpen Systems AG
Company size100-399 employees
World RegionEurope
Websitehttp://www.open-systems.com

NOMINATION HIGHLIGHTS

Open Systems is a leading provider of native Managed SASE solutions, converging network and security functions on a cloud-native platform. Founded in 1990, the Swiss cybersecurity company, headquartered in Zurich, supports businesses and organizations in more than 180 countries with a holistic, customer-centric service model that guarantees 24×7 expert support. The combination of an innovative platform, integrated solutions, and excellent service ensures secure, reliable, and worry-free network operations – even within the complex IT infrastructures of global manufacturing companies and NGOs.

This solution delivers reliable connectivity across cloud, on-premises, and hybrid environments, while offering an exceptional user experience through an intuitive customer portal. Powered by a centralized data platform and 24×7 managed services, Open Systems not only enhances security but also boosts operational efficiency and accelerates innovation – enabling secure networks that grow with your business.

Open Systems SASE Experience provides a comprehensive, flexible and unified combination of SD-WAN and Security Service Edge (SSE) as a Service that is delivered as an easy-to-implement and -use experience. With Open Systems’ approach, customers have 24×7 operational management and engineering support exclusively from tier 3 engineering teams specifically assigned to the customer. Open Systems uniquely focuses on a superior user experience in our approach to helping organizations worldwide reduce risk, improve efficiency, lower costs, and accelerate innovation.

Open System’s innovative engineering-to-operations rotation and level-3 support are unique in the industry, ensuring our clients receive the best possible support and expertise. Case in point, Open Systems has an average net promoter score of 69 and a 4.8/5 rating from Gartner Peer Insights. The head of IT EMEA for a large manufacturing business recently said Open Systems is “a true ‘partner’ for our company providing the configuration and management of our WAN services. [Open Systems has] capability, reliability and flexibility with a very strong customer focus dedicated to delivering excellent service.”