Overview

This past year, we have seen a dizzying evolution in ransomware that has left businesses and security responders shell shocked. Threat actor groups like Scattered Spider, AvosLocker, and other large affiliate networks have shown a never-before-seen ingenuity and adaptability, using tactics like deep fakes to get into corporate environments where they then use almost any tool to compromise virtually all operating systems and applications.

Fenix24 has been there. In 2023, our team has been on the scene to restore the most high-profile ransomware incidents in North America, getting systems restored as quickly as possible. Breach coaches, Digital Forensics and Incident Response (DFIR) firms, and cyber insurers know if they need help fast and they need it done right, Fenix24 is the team to call. Last year, we were a startup; this year, we are a top partner to CrowdStrike, Palo Alto Networks Unit 42, Mandiant, Guidepoint, Kivu Consulting, eSentire, Stroz Friedberg, At Bay Insurance, and others. We have the reputation as the fastest, most knowledgeable ransomware restoration firm in the market—one who knows the many evolutionary tactics of the threat groups from around the world and can help minimize the high costs and impacts of business interruption. Even ransomware threat groups now know us by name and are frustrated by our reach and impact (as seen in their Dark Web communications).

Our services have been in very high demand; correspondingly, we’ve grown our customer base by 188% YoY. To keep up with the demand, we’ve increased our diverse employee base by almost 200%. But that is not the end of the story—because our average customer size, global regions (we added an EU office), and the complexity of the ransomware cases we work have also increased, our overall revenues have increased 332%.