Chorus Cyber Microsoft MDR & MXDR

Additional Info

CompanyChorus Cyber
Company size (employees)100 to 499
Headquarters RegionEurope
Type of solutionService


Chorus Cyber helps MSPs globally to quickly and easily deliver advanced managed security services built on Microsoft Security via a UK-based 24x7x365 Cyber Security Operations Centre (CSOC) and partner channel model. By partnering, MSPs can immediately start offering advanced Managed Detection & Response (MDR) and Managed Extended Detection & Response (MXDR) services to their customers – meeting demand and opening opportunities, without the associated risks of building internally.

Chorus Cyber are members of the Microsoft Intelligent Security Association (MISA) and our services hold Microsoft-verified MXDR status – making us one of around 50 globally – and the only partner in the UK with a channel focus. By building our MXDR services on Microsoft, customers benefit from using their Microsoft 365 licensing, removing third party costs and Microsoft’s unparalleled telemetry.

In January 2023, Chorus Cyber partnered with TD SYNNEX to become their go-to managed security service provider across UK and Europe. Now through channel model, more and more organisations are adding in-demand MDR and MDXR services to their service portfolio and helping their customers reduce their cybersecurity risk.

Key Capabilities / Features

Chorus Cyber provide MDR and MXDR services through a channel partner model, to help MSPs quickly deliver advanced managed security services to their customers.

Our managed security services leverage Microsoft technologies to help organisations detect, investigate, hunt and respond to cyber security threats. With three service offerings (MDR Endpoints, MXDR Advanced and MXDR Premium), organisations can choose the right level of protection to suit them – and easily scale up or down. Key features include:

- 24x7x365 UK-based CSOC - Our highly skilled SecOps team are available 24/7 to offer round the clock protection and support.
- Extensive coverage – We can protect endpoints, cloud applications or entire estates using advanced XDR, including endpoints, network, infrastructure (on-premise and cloud) and the ability to ingest events from any API or source for complete coverage.
- Automated Response – We provide automated threat containment and remediation through agreed security playbooks and SOAR capabilities to rapidly isolate devices, contain threats and reduce their impact.
- Cyber Threat Intelligence (CTI) – We continually integrate threat intelligence from external sources, as well as CTI from our CSOC team. Taking this a step further, we automatically feed emerging Indicators of Compromise (IOC) into our playbooks to block malicious content, so that you stay ahead of continually evolving adversarial tactics and techniques.
- Proactive Threat Hunting – Through manual and automated threat hunting we identify early indicators of emerging threats, tactics or procedures (TTPs), to stay ahead of emerging cyber threats.
- Reporting & Analytics – Weekly digestible email reports that highlight security metrics so you have a frequent, high-level overview.
- Service Governance – Through regular service reviews we share security recommendations to feed into security strategies.

How we are different

Proactive and Advanced MXDR Services – We offer a proactive, personalised and advanced service. Rather than simply raising alerts or notifying teams, we have extensive response and containment actions to protect our partners and their customers, combined with proactive threat hunting. With three service offerings, customers can easily scale the level of security coverage from MDR through to MXDR with no limitations of scope. Ongoing service governance and security reports highlight vulnerabilities that feed into ongoing security strategies. Finally, our security analysts are available 24x7x365 via phone and email, ensuring access to our expertise whenever needed.

Industry Leading Response Times - As our focus is to deliver a quality service, we’re proud to have some of the fastest response times in the industry. Our Mean Time to Acknowledge (MTTA) is under 3 minutes and Mean Time to Respond (MTTR) is under 17 minutes. We use AI and automation with a human-in-the-loop approach to increase efficiency, rapidly manage threats and reduce cyber risk.

Built on Microsoft Security – By building out services on Microsoft Defender XDR and Microsoft Sentinel, partners and customer benefit from Microsoft’s unmatched security telemetry. It also enables integrated remediation for faster security threat containment and enables customers to benefit from removing third party costs and consolidating their licensing and technology.