NOMINATION HIGHLIGHTS

Identity theft is a growing concern for consumers. Identity thieves successfully targeted 16.7 million Americans last year—an all-time high—and statistics show the resulting losses exceeded $16 billion. Complicating matters was the massive Equifax breach, which impacted more than 145 million people in the U.S. alone.

In today’s high-risk environment, CyberScout’s front-line customer service team taps into a deep pool of expertise to support our broad client base. The group is comprised of 25 senior-level individuals and this elite team of professionals averages nine years of experience. Together they fielded 23,432 breach-related calls and 49,884 total calls in the past year, providing 24/7 assistance to identity theft victims.