How we are different

deepwatch services offer customers a comprehensive, white-glove solution for maintaining an up-to-date view of information security risks across their organization. We provide senior leaders, IT, and security personnel with around-the-clock monitoring of their organization’s assets using event monitoring of logs and human contextual analysis, incident alerting and response, incident case management, and threat hunting. deepwatch assigns each customer to one of our squads and provides industry vertical expertise in order to deliver more specific threat hunting context.

Our squad model ensures continuity and context across shifts, providing seamless coverage of all aspects of monitoring our customers’ security operations. Our customers build strong relationships with their assigned team and know precisely who to call for support if there is an issue or a security incident. deepwatch collaborates closely with our customers’ incident response teams to resolve security incidents. We lower MTTD and MTTR because our squads and our customers’ teams are closely aligned to achieve the same goal: protecting our customers’ brands and digital assets.

deepwatch continuously benchmarks our customers and their respective security practices. We apply best practices in network protection to all of our customers with consideration to their industry, the threat actors interested in their business, and many other factors. Our customers have immediate access to our metrics-based Maturity Model to benchmark their security maturity and to provide a roadmap for improvement.