HCL BigFix is a unified endpoint management and security platform that enables IT and Security Operations teams to manage, secure, and remediate all endpoints, servers, workstations, mobile devices, and cloud workloads, from a single solution.
It supports over 120 operating system versions across modern and legacy platforms, and currently manages over 155 million endpoints in 47 countries.
Unlike fragmented tools that only address visibility or require multiple consoles, BigFix offers a single-agent, single-console architecture that unifies patching, compliance, vulnerability remediation, software distribution, inventory, and more. It eliminates the need for 5-6 separate tools typically used in enterprise environments.
At the core of BigFix is its industry-leading content engine. With over 500,000 pre-built, tested Fixlets, BigFix provides the broadest out-of-the-box automation library across OSes, third-party applications, and compliance benchmarks.
This includes 50,000+ compliance checks mapped to standards like CIS, DISA-STIG, PCI-DSS, HIPAA, and others, enabling organizations to achieve and maintain continuous compliance without relying on periodic scan-and-fix cycles.
BigFix prioritizes which vulnerabilities to fix first using real-world threat intelligence from sources like MITRE ATT&CK and CISA KEV. It then prescribes the exact remediation through its deep integration with vulnerability scanners like Tenable, Qualys, and Rapid7, helping teams pinpoint exploitable risks and align actions across SecOps and ITOps.
BigFix enables teams to operationalize their security policies with Protection Level Agreements (PLAs). Modeled after SLAs, PLAs are customizable, time-bound agreements between stakeholders that dictate remediation timelines based on business risk. This ensures that the most critical vulnerabilities are fixed the fastest.
BigFix provides the essential visibility to report on PLA compliance, helping organizations measure progress, prove risk reduction, and foster accountability between SecOps and ITOps.
Key platform metrics include:
98%+ first-pass patch success rate
