IDology

Additional Info

Websitehttps://www.idology.com/
Company size (employees)100 to 499
Headquarters RegionNorth America

Overview

Since 2003, IDology has helped businesses stay ahead of shifting fraud trends. IDology’s seamless, secure identity verification experience empowers companies to build trust, deepen customer engagement, deter fraud, and drive revenue.

With a history of innovation, IDology has delivered many “firsts” to the market. Our proven solutions are user-driven and have been hardened by customers for over two decades. Unlike providers relying solely on third-party technologies, we maintain direct control of our product roadmap, continuously refining our technology in collaboration with clients to understand and solve their business challenges.

IDology supports 4,500+ clients in multiple industries and dozens of verticals worldwide:
– 30+ of the top 100 financial institutions
– 4 of the top U.S. tech giants
– 3 of the top 10 insurance companies
– 2500+ banks and credit unions
– 4 of the top 9 retailers worldwide
– 8 of the top 20 online gaming companies

Our industry-leading Fraud Defense Ecosystem includes:

Smart, multi-layered identity verification accesses tens of thousands of data sources to verify a person in seconds, even for thin-file individuals and those new to the country. IDology applies friendly friction only when needed with dynamic step-up solutions to keep more legitimate customers in the pipeline for conversion.

AI/Machine Learning with a unique and essential layer of human fraud review to find more fraud.
IDology offers expert guidance to onboard more customers with less risk. Our dedicated Fraud Analysts pour over data daily, identifying new fraud trends for enhanced visibility and better decisioning.

A proprietary cross-industry Consortium Fraud Network featuring real-time intelligence to improve decisioning accuracy and safeguard revenue – a true competitive advantage.

Transparency across our platform. Our solutions work together seamlessly providing customers visibility into results data and a continuous feedback loop optimizing future outcomes.

How we are different

1. More Fraud Intelligence: It’s common for fraudsters to jump from industry to industry as they carry out their plans, which is why effectively fighting fraud is a group effort. IDology’s Consortium Fraud Network gives businesses visibility into fraudulent activity in their industries and across the network. Data from thousands of companies flow into our Consortium Fraud Network. As we’ve grown, so has our consortium, which is now one of the largest multi-industry, anti-fraud consortiums of its kind.


2. More Transparency and Expertise: Most providers that leverage AI/Machine Learning use “black box” scoring models that don’t offer visibility into their data intelligence. We don’t. Transparency is at the very core of our solutions. When we deliver results, we deliver everything we find — data, risk codes, everything customers need to explain to regulators why certain decisions were made.


Our dedicated Fraud Analysts review data daily to spot new forms of fraud and discover insights that result in new fraud tools for our platform. From Fraud Review, our case management hub, Fraud Analysts notify customers of possible fraudulent transactions and provide recommendations on how best to handle them. In turn, activity confirmed by our customers as fraudulent is used to train our AI/Machine Learning system. Our Product Innovation team uses those learnings as a continuous feedback loop for new product development. It’s an integral part of the work we do.


3. More Data Diversity: No other provider offers the range of verification solutions and coverage that IDology delivers. Our platform accesses tens of thousands of data sources containing hundreds of millions of records to verify individuals domestically/internationally. Our breadth of data sources gives customers deeper intelligence into the consumer profile, which is exceedingly important as more commerce moves to digital channels.


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