Overview

In an emergency, incident response is critical to resolving a security incident. Appropriate countermeasures and prompt action are the most critical factors in mitigating financial and reputational damage to an organisation.

We actively support you every step of the way with our seven-step plan, based on our many years of security incident experience.
1) Preparation
With our focused incident response workshops, you’ll be perfectly prepared for future security incidents.
2) Identification
We help you quickly identify the traces left behind that may indicate a successful attack.
3) Analysis
Using our extensive experience, we analyse your affected systems to find traces of attacks. We can use your own infrastructure as an additional tool. One of our core competencies is the result-oriented evaluation of available logs.
4) Containment
We help you isolate the attackers to minimise the damage to your network.
5) Eradication
We help you take the right steps in a coordinated and targeted way to remove the attackers from your network. We also contain the potential threat and reduce the risk of the attackers returning.
6) Recovery
We work with you to take the right steps to get you back up and running as quickly as possible, without disruption to your business.
7) Lessons learned
We review what happened, how you responded and how you can improve. Where can you optimise your process? Giving your staff the best possible foundation for the next attack.