Mimecast Security Awareness Training (AT)

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Additional Info

Company (that provides the nominated product / solution / service)Mimecast
Websitehttps://www.mimecast.com/
Company size (employees)1,000 to 4,999
Type of solutionCloud/SaaS

In 3 bullets, summarize why this product or service is different from the competition and deserves recognition:

• Mimecast AT takes a unique and innovative approach to cybersecurity education and awareness training – the program is the first of its kind to provide employees with short (2-to-3 minute) videos more frequently than the industry norm (monthly vs. annually or bi-annually), and the content is funny, engaging and enjoyable, helping employees to REMEMBER cyber hygiene best practices.

• Mimecast AT works! Our research found that employees from companies not using Mimecast AT were more than 5x more likely to click on malicious links. Mimecast AT reported massive knowledge gains for employees in: phishing – 246% gain, passwords – 437% gain, and more here: https://www.mimecast.com/products/awareness-training/training-topics/.

• Don’t take our word for it; take our customer's: “Mimecast Awareness Training is so much more than a compliance check for us. It has transformed our training program. The monthly frequency provides constant reinforcement for employees, and the content has been a huge hit. Our employees love the training videos, and because they are so funny, the underlying messages stick with them.” … “Mimecast Awareness Training has helped us accomplish our mission of always being a security-minded organization that builds security into all business processes, rather than leaving it as an afterthought. I believe Mimecast has significantly improved the security makeup of our company.” – Tanner Trigg, principal security business operations at Sabre (https://www.mimecast.com/resources/case-studies/sabre-corporation-case-study/)

Brief Overview

Mimecast AT is a cybersecurity education and awareness training platform that combines video content with tactical security tests to help organizations across all industries and sizes reduce security risks associated with employee human error. Developed by top leadership from the U.S. military, law enforcement and the entertainment industry, Mimecast AT saves companies time and money by improving their human firewall.

The Training Problem

Cybersecurity Ventures (https://cybersecurityventures.com/security-awareness-training-report/) predicts predicts global spending on security awareness training will reach $10 billion by 2027. Yet, human error is involved in 90%+ of all cybersecurity breaches. Given this, it’s not surprising that the industry continues to debate whether awareness training works.

Mimecast AT proves that it does work – most companies just go about it the wrong way. The traditional approach to cybersecurity training has been to train employees once or twice a year using long and boring “do this, not that” mandatory content. This approach leaves employees less than engaged – viewing training as a “check-the-box” item rather than an educational opportunity.

The Training Solution

The best way to engage employees is to give them short content they enjoy. Mimecast AT videos are 2-to-3 minutes in length and are delivered monthly. Additionally, they’re modeled after a sitcom and feature creative, funny and engaging content written and performed by entertainment industry veterans. Videos are combined with tactical security tests, such as mock phishing emails that leverage real-life de-weaponized attacks.

Clever writing combined with comedic performances by main characters “Human Error” and “Sound Judgement” keep viewers engaged and entertained. When employees start paying attention and remembering, their cybersecurity behavior will change for the better.

Additionally, to provide a real-time view into user risk, Mimecast AT collects data on topical knowledge, engagement with training, sentiment toward cyber hygiene and risky behaviors, and then identifies the least/most engaged employees through risk scoring.

Results

Mimecast AT dramatically increases employee knowledge of basic security issues and their ability to respond correctly. Mimecast AT keeps employees engaged and their cyber hygiene sharp, helping them avoid bad clicks and other errors caused by lack of knowledge or