Mphasis Identity Security Services – Comprehensive Identity Access Management
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Mphasis Identity Security Services – Comprehensive Identity Access Management
Additional Info
| Company | Mphasis |
| Website | https://www.mphasis.com/home.html |
| Company size (employees) | 10,000 or more |
| Headquarters Region | Asia |
Overview
Mphasis Identity Security Services deliver a comprehensive, robust, and scalable identity and access management (IAM) ecosystem designed to address evolving cybersecurity needs. Tailored to specific business requirements, Mphasis IAM solutions combine advanced AI/ML technologies and automation to ensure high maturity levels, reduced total cost of ownership (TCO), and seamless integrated delivery operations.
The IAM portfolio spans Workplace IAM, Privileged Access Management (PAM), and Customer IAM (CIAM), enabling centralized authentication mechanisms, lifecycle management, access governance, and compliance. These services cover both on-premises and cloud environments, ensuring flexibility for hybrid ecosystems. By leveraging industry-centric maturity benchmarking, Mphasis designs future-state blueprints, transformation roadmaps, and service outcomes aligned with core business goals.
Mphasis distinguishes itself through innovation and deep domain expertise. The proprietary GenAI/LLM-powered accelerators streamline application onboarding, reducing manual effort significantly. Automation capabilities, including robotic process automation (RPA), enable efficient execution of role-based access controls (RBAC) and access management requests. As a product-agnostic provider, Mphasis integrates seamlessly with tools like SailPoint, Okta, CyberArk, and Microsoft.
Key achievements include managing over 65 million customer identities, 1 million workplace identities, onboarding 15,000+ applications, remediating 50,000+ privileged accounts annually, and executing 30+ end-to-end IAM projects globally. Mphasis’s dedicated Center of Excellence (CoE), cybersecurity labs, and OEM partnerships ensure reliability, innovation, and adaptability.
With capabilities such as Zero Trust, identity lifecycle automation, and compliance-driven governance, Mphasis empowers organizations to enhance operational efficiency and achieve secure, scalable IAM frameworks. By addressing challenges like digital transformation, data security, and regulatory requirements, Mphasis enables enterprises to foster trust, meet compliance standards, and safeguard digital ecosystems.
Key Capabilities / Features
Workplace IAM:
Mphasis helps organizations modernize identity management through advanced identity analytics. This includes automating identity lifecycles with HR workflows such as joiners, movers, and leavers (JML). Key capabilities include application onboarding, password management, and single sign-on (SSO) integrations. Governance controls are implemented with role-based access control (RBAC) and segregation of duties (SoD) to ensure compliance. Leveraging Zero Trust architecture, Mphasis enables multi-factor authentication (MFA) and time-bound access to secure workplace environments.
Privileged Account Management (PAM):
Privileged access is critical to security. Mphasis provides advanced discovery and control of administrator, superuser, and service accounts. Real-time monitoring and alerting ensure privileged access activities are tracked for compliance and security. Features include Just-In-Time (JIT) privileged access and governance to minimize risk.
Customer IAM (CIAM):
Mphasis integrates security and user experience with CIAM solutions, enabling external and social identity federation. Lifecycle management features support advanced customer journey profiling and personalization. Secure SSO, MFA, and consent management further enhance security while protecting customer identities.
IAM for Cloud:
Cloud environments require specialized IAM. Mphasis provides centralized identity authentication with SSO and MFA. Lifecycle automation for cloud resources is enabled with robust RBAC enforcement. Cloud Infrastructure Entitlement Management (CIEM) offers enhanced visibility and control, ensuring secure cloud operations.
How we are different
Pioneering Automation and Innovation:
Mphasis stands out in the IAM space due to its AI-driven accelerators and automation capabilities, revolutionizing how identity and access management processes are executed. The GenAI/LLM-powered application onboarding accelerator significantly reduces manual effort by up to 70%, enabling faster and more accurate data collection, workflow customization, and role-based access control (RBAC). With robotic process automation (RPA), Mphasis automates access management requests and key IAM tasks, streamlining operations and ensuring efficiency. These innovations position Mphasis as a leader in combining automation with security intelligence.
Unparalleled Scalability and Expertise:
Mphasis has a proven track record of managing over 65 million customer identities and 1 million workplace identities globally, showcasing its ability to scale IAM solutions effectively. The company has successfully delivered 15,000+ application onboardings, remediated 50,000+ privileged accounts annually, and completed 50+ support projects and 30+ end-to-end IAM implementations. Its product-agnostic approach allows seamless integration with leading IAM tools, including SailPoint, Okta, CyberArk, Microsoft, and many more. Mphasis’s dedicated Center of Excellence (CoE) and cybersecurity labs enhance expertise and provide innovative, client-specific solutions.
Comprehensive Coverage Across Domains:
Mphasis offers end-to-end IAM solutions covering Workplace IAM, Privileged Access Management (PAM), Customer IAM (CIAM), and IAM for Cloud. These services address centralized authentication, compliance, and lifecycle management while supporting hybrid environments, including on-premises, cloud, and multi-cloud ecosystems. With Zero Trust architecture, identity analytics, and advanced governance frameworks, Mphasis ensures secure, scalable solutions tailored to diverse industries and regulatory standards. The organization’s ability to transform legacy setups into modern, automated identity systems reinforces its leadership in delivering innovative and reliable IAM solutions.
