Overview

In an ever-growing digital world, verifying your customer’s real-world identity to their digital one can be daunting. As cybercriminals become increasingly savvy, mitigating fraud risk is essential to a business’s bottom line, as well as the consumer experience. Jumio gives its customers a definitive yes or no decision about whether to accept or reject an online verification transaction with the highest accuracy rates in the industry.

Jumio uses a hybrid approach to thwart fraudsters. In addition to artificial intelligence (AI), machine learning, biometric facial recognition, eyeball tracking and computer vision technologies, Jumio also leverages human verification experts who can detect fraud that AI algorithms often miss. Jumio quickly and accurately verifies the authenticity of an ID, a document, or real-world identity in seconds — not hours or days — helping customers optimize conversions, deter fraud and meet compliance mandates (Anti-Money Laundering, Know Your Customer and GDPR).

Jumio’s identity verification solutions, which include ID Verification, Identity Verification and Document Verification, have been adopted by leading companies in the financial services, sharing economy, retail, travel, cryptocurrency and online gaming sectors – including Airbnb, United Airlines, HSBC, Instacart and more.

Collectively these companies perform close to 300,000 verifications every day which provide a massive competitive advantage in terms of training its machine learning algorithms. These AI models have reduced the average customer transaction time by 10 percent, with more significant reductions to come. These technologies are improving Jumio’s ability to detect fraud while also improving the user experience. Over the last 12 months, Jumio approved 99.97 percent of valid transactions and rejected 91.64 percent of invalid or fraudulent transactions.