TrustCSI™ MSS Managed Security Services

Additional Info

CompanyCITIC Telecom International CPC Limited
Company size (employees)500 to 999
Headquarters RegionAsia
Type of solutionService


In today’s fast-paced digital economy, enterprises face continuous security challenges. Strengthening technological innovations across the value chain is crucial to enhance overall security capabilities in swift response to evolving attack vectors and incidents.

CITIC Telecom CPC (CPC) as the leading DICT provider, leveraging over 20 years of experience in cloud, network, intelligent and security. With robust information security services capabilities, powerful computing algorithms and AI technology in the industry, CPC is committed to unveiling next-generation comprehensive security and maintenance services through TrustCSI™ MSS Managed Security Services. Building upon our long-standing Managed Security Services (MSS) portfolio, CPC introduces advanced technologies & services to further enhance its offerings.

The enhanced CITIC Telecom CPC’s TrustCSI™ MSS Managed Security Services (TrustCSI™ MSS) incorporates advanced Dual SIEM platforms, enabling “closed-loop management capabilities” for tracking billions of daily security events. This empowers enterprises to proactively predict, detect, and respond to threats, reinforcing their operations while effectively navigating the evolving threat landscape.
TrustCSI™ MSS integrates with AI-Powered Cybersecurity Framework, leveraging intelligence and automation. Combining this “Tech” capability and proactive “Operational” approach, it reduces opportunities for threat actors to infiltrate while enabling enterprises to respond rapidly. This ensures comprehensive cybersecurity services with enhanced protection, resilience, and a commitment to maintaining the highest standards in quality, environmental responsibility, and information security.

TrustCSI™ MSS is supported by 3 round-the-clock Security Operations Centers (SOCs) in Hong Kong, Guangzhou and Shanghai, providing cross-border protection for multi-national enterprises. Three SOCs are equipped with platform-based, automated and intelligent operational capabilities, alongside localized professional services at international standards, creating a full spectrum of security service framework in building comprehensive security capabilities such as security, monitoring, proactive alerts, management and risk control.

Innovating beyond traditional approaches, TrustCSI™ MSS assists businesses in identifying and analyzing vulnerabilities, prioritizing threats, and refining security policies and processes.

Key Capabilities / Features

Proactive Threat Detection: TrustCSI™ MSS is a comprehensive solution that offers a wide range of key capabilities to empower enterprises with proactive identification of potential security threats. With its one-stop approach, it provides organizations with comprehensive security analysis and event management services throughout the entire security lifecycle. This includes pre-event detection, enabling proactive identification of potential security threats, immediate responses during events to swiftly mitigate risks and minimize the impact, and post-event summary to evaluate and learn from the incident for future improvement.

The Power of Dual SIEM with Closed-loop Management Capabilities: TrustCSI™ MSS excels with its highly recognized Dual SIEM platform, leveraging innovative technologies to create "closed-loop management capabilities" for security events. This platform is capable of tracking billions of events daily, closely monitoring potential threats. It detects security incidents in a timely and accurate manner, empowering enterprises to take immediate actions to mitigate risks effectively. Moreover, the platform provides a comprehensive summary report of all security events, facilitating post-incident analysis, and enabling organizations to identify patterns, trends, and potential vulnerabilities.

High Availability and Optimal Performance: To ensure high availability and optimal performance, TrustCSI™ MSS operates on a robust and visualized service platform. It creates a "cluster effect" for security operations and maintenance, enhancing efficiency and resilience. It operates in a Tier III+, ISO9001, ISO20000, and ISO27001 certified data center, guaranteeing uninterrupted service and safeguarding critical infrastructure. Enabling informed decision-making and proactive risk management.

Global-Local Expertise:TrustCSI™ MSS service is backed by an international professional team of security experts and customer service personnel who hold multiple domestic and international security certifications. Their diverse set of security skills and experiences forms a strong global-local backbone for enterprise security protection. Operating 24/7/365 and providing multilingual support, ensuring prompt assistance and effective communication across different regions. They follow a professional incident handling process, the enable real-time

How we are different

• Advanced platform featuring Dual SIEM for enhanced threat intelligence: CITIC Telecom CPC's TrustCSI™ MSS leverage advanced Dual SIEM platforms, revolutionizing threat intelligence management. With the integration of Dual SIEM, TrustCSI™ MSS has the capability to efficiently handle extensive volumes of data and perform complex analytics, enabling the identification of patterns, anomalies, and potential security breaches. By combining the strengths of two SIEM systems, the platforms synergistically enhance threat intelligence capabilities, offering a comprehensive and holistic view of the security landscape. This Intelligence-approach enables enterprises to stay ahead of evolving threats and strengthen their security posture.

• Cross-Border SOCs with World-Class Standards: CITIC Telecom CPC has established three self-deployed 24x7 Security Operations Centers (SOCs) strategically located in Hong Kong, Guangzhou, and Shanghai, providing comprehensive cross-border protection to support international enterprises operating around the world. Leveraging the geographical coverage of these SOCs, TrustCSI™ MSS effectively monitor and respond to security threats across different regions, safeguarding systems and data for global organizations. Additionally, certified with a series of international standards including ISO9001, ISO14001, ISO20000, ISO27017, and ISO27001 Information Security Management System, and compliant with ITIL processes, TrustCSI™ MSS ensures consistent handling of threats and policies in accordance with industry best practices.

• Certified Team of Security Professionals with Global-Local Expertise: Striving for service excellence, CITIC Telecom CPC's security experts and professional customer service team are 100% certified with multiple domestic and international security certifications including CISSP, CCSP, SSCP, CEH, CHFI, CISA, CISM, CRISC, CISP, and more. They possess a deep understanding of global and local expertise. In addition, the team provides multilingual support (Mandarin, Cantonese, English, Japanese, etc.), 7x24x365 services and a professional incident handling process, enabling real time responses, regular reviews, trends analysis and high-quality information security services for enterprises. With their diverse set of security skills and experiences, they have established.