For making a Social Engineering Fraud you must ‘Digitally Touch’ to the victim.
As Turkcell, we think that Telco’s can prevent social engineering frauds because they have all communication data by nature.
Even if users have shared their credentials, Telco’s can prevent them from losing money.
As Turkcell we know that, social engineering can be prevented by using the data that customer’s touch before. We are determining risk score via using the CDR , Location data and URL browsing info regarding the regulation. According to the analyse, we can share risk data with the financial institutions with appropriate detail.