Key Capabilities / Features

First and foremost, over 40% of Pondurance customers are in the healthcare industry as covered entities or business associates. So we understand their cybersecurity needs and compliance obligations under HIPAA/HITECH and its associated Security, Privacy and Breach Notification Rules. Our decades-long experience in the healthcare ecosystem, with a focus on security protected health information (PHI), provides us with the situational awareness and expertise for serving especially the mid-sized healthcare market sector.

Pondurance also has just released its next generation MDR platform that integrates threat information from endpoint, network, identity, application and cloud sources, correlates this telemetry to bubble up the highest risk active threats, and alert, analyze, and remediate threats using an integrated managed SIEM solution. Our platform is cloud-native and incorporates AI technology that is unique in its use of a proprietary risk-based methodology proven to reduce data breach risks for our healthcare customers making it the first risk-based MDR service platform.

Additionally, the new Pondurance Platform has an elegant, consumer-class dashboard that provides a unified view of all relevant elements for managing the cybersecurity workflow by our expert security operations center (SOC) analysts in collaboration with members of the customer IT/cybersecurity team.

In addition to its top-tier MDR service, Pondurance also provides a service for analyzing and addressing exposures & vulnerabilities. This managed risk service is of particular importance in healthcare environments where systems and PHI are distributed across geographies and business associates. This makes for a particular challenge for healthcare organizations to survey and inventory their external attack surface, as well as providing timely updates for known and new vulnerabilities in systems and devices, a challenge compounded by the use of IoT devices throughout the medical care setting.

How we are different

Mid-market healthcare organizations struggle with robust cybersecurity and HIPAA compliance due to budget constraints and a scarcity of cybersecurity talent, making them prime targets for cyber threats given the sensitivity of protected health information (PHI).

Pondurance offers tailored solutions, including our Managed Detection and Response (MDR) service, designed to rapidly detect and remediate threats, along with an exposure and vulnerability service that continuously monitors and identifies vulnerabilities in external attack surfaces.

Our world-class incident response (IR) services are conducted under attorney-client privilege to minimize compliance risks, and our extensive experience in the healthcare sector enables us to effectively advise clients on maintaining compliance while reducing cyber risks.