NOMINATION HIGHLIGHTS

Headquartered in Plano, Texas, Heart to Heart Hospice Holdings LLC is a multi-state healthcare organization supporting several lines of business, including Heart to Heart Hospice, Heart’n Soul Hospice, and Inhome Connect. Together, these organizations deliver hospice and palliative care services across seven states and more than 80 clinical and administrative locations. The organization supports more than 2,800 employees and clinicians and provides care for over 4,000 patients. Many clinicians deliver care directly in patients’ homes, creating a highly distributed care environment that requires a secure and resilient technology infrastructure capable of protecting sensitive patient information while enabling clinicians to operate safely in the field.

Over the past year, the Heart to Heart Hospice Holdings IT and cybersecurity team led a comprehensive modernization of the company’s cybersecurity and infrastructure environment. This initiative focused on strengthening the protection of healthcare data, improving visibility into emerging cyber threats, and modernizing endpoint management across a distributed workforce supporting multiple healthcare organizations.

A major component of this transformation was the deployment of enterprise device management using Microsoft Intune. Over an eight-month period, a team of ten IT professionals successfully deployed and secured more than 5,000 corporate and mobile devices across 67 locations in seven states. This rollout established centralized security policy enforcement, device compliance monitoring, and improved endpoint governance across devices used by clinicians and staff in offices, facilities, and patient care environments.

To further strengthen the organization’s ability to detect and respond to cyber threats, the team implemented advanced endpoint detection and response capabilities using SentinelOne. This deployment significantly improved centralized visibility into endpoint activity and enhanced the organization’s ability to rapidly identify and respond to suspicious behavior across the environment.

At the same time, Heart to Heart Hospice Holdings continued its transition toward a cloud-first technology architecture. The majority of core systems now operate in Microsoft Azure, while critical business platforms are delivered through modern SaaS solutions including Dayforce and NetSuite. This modernization reduced reliance on legacy infrastructure while improving security governance, scalability, and operational resilience.

Together, these initiatives significantly strengthened the organization’s cybersecurity posture by establishing centralized visibility, endpoint governance, and threat detection capabilities across thousands of devices operating in a highly distributed healthcare environment. Most importantly, this transformation helps ensure that Heart to Heart Hospice Holdings can continue delivering compassionate care to patients and families while maintaining strong protection of sensitive healthcare data and the technology systems supporting thousands of clinicians, employees, and patients across its organizations.