Proofpoint Archive

Additional Info

Company size (employees)1,000 to 4,999
Headquarters RegionNorth America
Type of solutionCloud/SaaS


Proofpoint Archive is a part of the Proofpoint Intelligent Compliance platform, which also includes Proofpoint Automate, Capture, Discover, Patrol, Supervision and Track. For archiving specifically, Proofpoint differentiates itself in five key areas:

Proofpoint continues to invest in R&D to innovate on an intelligent compliance solution to help serve the current and future needs of its customers, delivering intelligence through innovations in automation, visualization and detection. For example Proofpoint Automate customers supervising digital communications use machine learning and automation to significantly reduce false positives, helping improve risk mitigation and reduce human error and fatigue.

Evolving regulatory mandates for compliance are not limited to searching, discovering and supervising solely email. Fortunately, Proofpoint supports capturing, managing, retaining, supervising and discovering content from an extensive set of data sources, including email, social media, collaboration platforms and text. Support for open APIs and frameworks enable integration with leading technology partners for data capture, downstream e-discovery and other applications.

Proofpoint offers a financially backed SLA for (1) archive search performance that sees results returned in seconds on average, regardless of size of archive, and (2) archiving hosted service availability. Standards like these are often unattainable by legacy, on-premises solutions.

4.User Experience
Our customers often cite “ease of use” heavily influenced their decision to go with Proofpoint, and central to this point is how different sets of users easily work with the archive. Access to specific functionality is easily provisioned from end user to legal user to compliance user to admin in a single pane of glass.

5.Security and Compliance
Proofpoint uses standards-based encryption technology to protect customer data from point of capture to retention in the archive. Our fully managed service has SSAE-18 SOC 2 Type II certification, not just for our physical facilities, but also for the service itself. And for U.S. Federal customers, it’s offered as a impact cloud service.

How we are different

Market Leadership: Proofpoint is the longest running leader in Gartner’s Magic Quadrant for Enterprise Information Archiving as of the 2021-2022 report. Proofpoint Intelligent Compliance platform was recognized in the 2022 CISO Choice Awards as the best Governance, Risk, and Compliance solution.

Performance: Where legacy on-prem solutions and many modern solutions can’t tread, Proofpoint offers built-in, high-performance search, export and legal hold with financially backed Service Level Agreements in areas such as search performance and archiving hosted service availability.

Customer Satisfaction: Continuous improvement of the customer experience is built into Proofpoint’s DNA, from corporate imperative to how we build products and solutions to address meaningful customer challenges to how we engage our clients both before and after the sale has been made. In 2022, we achieved a stellar 96% CSAT rating, based on surveys completed by customers and conducted by Proofpoint Technical Support, for our archiving business. According to surveys posted in Gartner Peer Insights, 87% of clients using Proofpoint Archive would recommend the product to others.