Key Capabilities / Features

Open Systems SASE Experience revolutionizes secure access by prioritizing user experience and simplifying complex SASE solutions. It alleviates the burdens faced by CIOs managing remote and hybrid workforces, cyber threats, and digital transformation initiatives. Unlike traditional SASE solutions, Open Systems integrates seamlessly across IT and OT cloud, on-premise, and hybrid environments, ensuring easy, consistent, scalable, resilient, and agile secure access to users, applications, and data.

Key features of Open Systems SASE Experience include:

User-Centric Approach: Focuses on removing complexity and uncertainty, offloading daily management and monitoring to expert support teams, providing a seamless user experience.

Zero-Trust Security: Implements a zero-trust approach to SASE as a service, ensuring simplicity, security, and cost-effectiveness in connecting hybrid workforces, applications, and data.

Dedicated Support: Acts as an extension of customers' teams, offering tailored onboarding experiences, full operational staffing, and follow-the-sun support with 2- to 4-hour SLAs. Managed by level-3 engineers, customers receive prompt responses and continuous assistance to ensure smooth and secure local and global business operations.

Proactive Management: Anticipates issues, minimizes disruptions, enhances operational performance, and ensures customers' systems are consistently upgraded with the latest technologies.

How we are different

Comprehensive Unified Platform: Open Systems SASE Experience stands out with its comprehensive and unified SASE platform, offering a full range of native, managed capabilities such as SD-WAN, ZTNA, firewall, SWG, CASB, and more. This integration eliminates the need for customers to manage multiple vendors and products, streamlining operations and reducing complexity.

Service Experience Promise: Open Systems prioritizes customer satisfaction, assured connectivity, business agility, and reputation through its Service Experience Promise. This commitment is upheld by Open Systems’ Mission Control Operations Center, which provides proactive and preemptive support to minimize disruptions and enhance operational performance, ensuring customers receive unparalleled service and expertise.

Expert Service and Experience: One of the biggest differentiators of SASE Experience is the level of expert service and experience it provides to customers. With Open Systems, customers benefit from not only a robust technology platform but also dedicated support from level-3 engineers, ensuring they have the expertise and assistance needed to maximize the value of their SASE solution and meet their business goals effectively and efficiently.