Overview

Viettel Financial Fraud Detection & Response is the pioneer in Vietnam providing banks and financial institutions with a solution that aims to mitigate monetary fraud and increase end-user’s satisfaction. We bring a comprehensive approach to those who are struggling to deal with losing credibility from their customers, which is believed as one of the biggest consequences of fraud attacks besides financial losses. In addition, we also prevent fraudster from taking advantage of promotional campaigns, new user development campaigns, etc. to protect the organization’s budget.

Concretely, there are four essential modules in our product:
– Detection: Create complex fraud detection scenarios using conditions on object’s profiles or the correlation conditions between the object’s behavior, combined with built-in profiling technology and risk scoring technology
– Investigation: Analyze fraud from multiple perspectives on object’s historical data and object’s profile.
– Operation: Alert management and Case management
– Response: Build automated response scenarios to respond to the fraud incidents such as account locking, device blocking, blacklisting, sending notifications, etc. when object is alerted.

With these crucial elements, we wish to help enterprises to faster their operation process and effectively minimize the adverse impacts of fraudsters on their services. We suppose that our Detection module is the most significant feature with the capacity to address various types of frauds, such as Account Take Over, Promotion Abuse, etc. by using cutting-edge techniques such as Machine Learning, Risk Scoring, and Behavioral Analytics.

Moreover, since we are the biggest Internet Service Provider in Vietnam, it would be our strongest point among other competitors that we could harness the ISP advantage for early detection purposes. As a result, this would help us to prevent many fraud cases at the very beginning stage, when fraudster tries to steal important information from the customers.