Additional Info

Company size (employees)500 to 999
Headquarters RegionNorth America
Type of solutionSoftware


JumpCloud offers a comprehensive open cloud directory platform for unified device, access, and identity management for modern IT management. JumpCloud’s mission is to Make Work Happen® by creating secure, passwordless login workflows and supporting hybrid work and Zero Trust models. The platform ensures compliance and security without complexity, providing a cost-effective and simplified approach to IT operations.

JumpCloud Go™ is a hardware-protected and phishing-resistant passwordless login method that allows users seamless access to JumpCloud-protected web resources from managed devices. It was developed and designed in response to the direct needs of IT teams.

Built to balance security and IT efficiency, JumpCloud Go centralizes and simplifies passwordless authentication, decreasing administrative overhead while eliminating phishing vulnerabilities.

Since its launch in October 2023, over 20,000 users have adopted JumpCloud Go. JumpCloud’s open directory platform has been deployed in over 200,000 global organizations and has over 2,000 partners and over 6,000 paying customers. As an integrated part of JumpCloud’s centralized identity, access, and device management platform, JumpCloud Go’s adoption rates continue to rise MoM.

Key Capabilities / Features

JumpCloud Go introduces several innovative features that leverage existing tech and usher it into the next era:

1 - Using native biometric readers. Leveraging device biometric authenticators like Apple Touch ID or Windows Hello, JumpCloud Go offers seamless access to protected web resources.
2 - High MFA authenticator assurance: It combines hardware-protected, device-bound authenticators with JumpCloud Go for multi-factor authentication.
3 - Phishing-resistant authentication: Utilizes cryptographic verification to reduce phishing attack surfaces for local control.

JumpCloud Go offers a comprehensive, user-friendly, and secure authentication platform. It enhances user productivity while simultaneously bolstering security, a crucial balance in today's distributed workplaces. JumpCloud Go is the only solution in the market today that delivers an integrated, cross-platform, passwordless user login experience to the resources they need from a trusted device.

By bridging the gap between robust security and a seamless user experience, JumpCloud Go is paving the way for a new era in passwordless authentication.

How we are different

JumpCloud Go distinguishes itself from other passwordless solutions in several key ways:

- Improved administrative experience and usability: JumpCloud Go allows administrators to manage access across all devices and resources from a single interface, streamlining the process and reducing the likelihood of admin misconfiguration or user errors. It also gives admins easy 3rd Party MDM and EMM Compatibility, so organizations can implement JumpCloud Go within their existing infrastructure without complications. Its compatibility with a wide range of services like Amazon WorkSpaces and Google Workspace demonstrates JumpCloud Go’s flexibility in streamlining access across various cloud-based and on-premises environments.

- Integrated device management and security: One of JumpCloud Go’s key differentiators is its ability to integrate cross-OS device management directly within its open directory platform, offering IT admins centralized management of Windows, macOS, and Linux devices. It enhances security and compliance, offering a more comprehensive solution vs. other passwordless authentication systems like Okta FastPass, which requires external unified endpoint management (UEM) solutions.

- Phishing-resistant passwordless authentication: JumpCloud Go’s device-based solution leverages biometrics like Apple Touch ID or Windows Hello. This hardware-based approach uses cryptographic verification to minimize the risk of phishing attacks, a significant concern with many authentication methods. Unlike many passwordless solutions that rely solely on software-based approaches, JumpCloud Go integrates hardware-backed authentication, making it more resistant to credential theft and 2FA bypass attacks, offering a higher security level than typical passwordless solutions.